Ethical Policy

As an ethical mobility retailer we believe that certain mobility equipment requires the customer to be assessed prior to purchase. This is to ensure the product meets the needs of the client & that the client is in control of the equipment & can safely operate it. At Mobile Mobility we know that no two customers are the same & that if the equipment is purchased online without an assessment being carried out it could lead to complications to the clients condition or result in injury to the client or a member of the public. 

This is why some products on our website are not available to purchase & point you in the direction of our showroom. 

Products we feel require an assessment prior to purchase are:

• Mobilty Scooters
• Powerchairs
• Riser/Recliner Chairs
• Stairlifts

Please feel free to contact us on 0116 278 4422 or email us at: enquiries@mobile-mobility.co.uk for more information regarding these products, we will however ask that yourself or a family member visit our showroom where a trained member of staff will be happy to help you and can then arrange delivery to your home address once an assessment has been carried out.