As a recognised essential retailer on the Government's list of businesses permitted to stay open our showroom will remain open through any local or national lockdown restrictions.
Our showroom will be open Monday-Friday: 9AM-3.30PM with strict social distancing measures in place.
You can also order goods online for click & collect from our showroom or order & pay for goods over the phone to be collected from the showroom. If doing either of these, we will get your order ready for you & we can bring it out to your car, so you don’t need to come into the showroom.
When visiting our showroom to protect yourselves & our staff we are allowing maximum of four people in at a time. Because of the limit on customers in the showroom we ask that you are accompanied by a maximum of one other family member, friend or carer. You will be asked to wait at the barrier at the showroom entrance until a current customer has left if there are already four customers in the showroom when you arrive. If you prefer you can wait in your car & we will call you once it is safe for you to come in. We are also operating a one-way system with regards to the entrance & exit of the showroom, there are signs that clearly mark which door to be use as the entrance & which to use as the exit. On entering the showroom there is a hand sanitiser station just inside the door, which we would encourage you to use & unless you have a medical exemption, we ask you follow the Government guidelines & wear a face mask. Whilst inside the showroom we ask that you try to maintain the 2-metre social distancing.
We are sanitising our products, counters & door handles regularly throughout the day, along with carrying out our normal cleaning duties.
If you don’t feel comfortable coming into our showroom, we can serve you from outside in our car park or whilst you wait in your car.
For those of you that require products delivering, repairs carrying out, a stairlift installation or a puncture repair doing, these can still be done. Our engineers are following all the latest Government Guidelines with regards to carrying out work in/at customers’ home & are sanitising their vehicles & tools throughout the day.
We are offering contactless deliveries for those who have purchased bulky items or are unable to visit our showroom & have placed a telephone order.
If you would like any further information regarding the precautions & safety measures we have in place, please feel free to contact us on 0116 278 4422 or email: email@example.com
We thank you for your cooperation & patience – Stay Safe!